Organizational Citizenship Behaviour: Proposal for a New Dimension in Counsellor Education
AbstractTo survive in rapidly changing schools and human service organizations, counsellors must not only be competent clinicians, they must also be able to respond to a variety of informal work expectations. Organizational Citizenship Behaviour (OCB) is introduced from the organizational behaviour literature as a factor that contributes to the performance ratings of counsellors. Models of OCB are described and factors that encourage OCB are reviewed. A methodology for integrating OCB sensitization training into counsellor education programs is suggested as a means to prepare counselling interns for success as professional colleagues and employees.
How to Cite
Owen, F. A., Pappalardo, S. J., & Sale, C. A. (2007). Organizational Citizenship Behaviour: Proposal for a New Dimension in Counsellor Education. Canadian Journal of Counselling and Psychotherapy, 34(2). Retrieved from https://cjc-rcc.ucalgary.ca/article/view/58641