ZINGER, D. J. Evans, David R., Hearn, Margaret T., Uhlemann, Max R., Ivey, Allen E. (1989). <i>Essential Interviewing: A Programmed Approach to Effective Communication.</i>. Canadian Journal of Counselling and Psychotherapy, [S. l.], v. 24, n. 3, 2011. Disponível em: https://cjc-rcc.ucalgary.ca/article/view/59514. Acesso em: 28 mar. 2024.